Sitelink Integrations

Compass Broadcast Suite

IVR Technology Group’s Compass Broadcast Suite provides SiteLink customers with the ability to send proactive alerts by text, email, or voice.

About Compass Broadcast Suite

IVR Technology Group’s Compass Broadcast Suite provides SiteLink customers with the ability to send proactive alerts by text, email, or voice.

Accelerate Customer Service Efficiency With Proactive Alerts
Avoid contact center overload by sending out critical alerts to your tenants when situations arise that may impact their access to your storage facilities.

  • Reminders
    Automatically send appointment reminders, payment due notices, or late notices.
  • Updates
    Keep customers and prospects informed of important updates or changes at your company or specific storage locations.
  • Service Alerts
    Notify your tenants of unexpected events or construction windows that will interrupt access.
  • Promotions
    Target your prospect list with personalized promotions, special offers or event announcements.

 

How Compass Broadcast Suite Works With SiteLink

Easily add Compass Broadcast Suite outbound messaging to your existing Teletracker installation, or any other Sitelink contact center integration.

Features

  • Multi-Channel Alerts: Send voice, text or email alerts.
  • Scheduling : Set up messages to be sent at a later date, or spread over time.
  • Intelligent Redialing : Make sure your customers receive important alerts.
  • Caller ID Customization : Customize the caller ID to indicate support or emergency alerts.
  • Realtime Reports : Get instant reporting to see the progress of your campaign.
  • Custom Contact Groups : Split your customer base into different regional groups to customize specific messaging.
  • High Capacity: Supports large volumes of alerts.
  • FTC Compliant: Complies with TCPA requirements
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