How City Storage Scales Their Portfolio with Storable
What started as a single facility in Arizona has blossomed into a growing portfolio across the southeastern United States. Since building their first location in 2007, the company has carved out its niche by transforming existing buildings into modern storage facilities across North Carolina, Virginia, Georgia, while maintaining its original Arizona location.
Problem and Solution
As properties were added to their portfolio, City Storage faced a crucial question: how to maintain seamless operations while scaling across multiple states?
The answer would need to address not just day-to-day operations, but also provide robust reporting capabilities for stakeholders and tools to streamline management across their entire footprint.
The answer came through a strategic partnership with Storable.
City Storage implemented a comprehensive technology stack powered by Storable, including:
- Sitelink by Storable
- Storable Payments
- Storable CRM
- Storable Websites
- Storable Access
Measurable Impact
The partnership with Storable has yielded concrete results across City Storage’s portfolio:
- Reduced labor costs through automation
- Improved customer service response times
- Enhanced reporting capabilities for stakeholders
- Streamlined payment processing with competitive rates
- Simplified facility management across multiple states
With ambitious growth plans on the horizon, City Storage sees their partnership with Storable as instrumental to their expansion strategy. “I would say it’s sort of the standard —as far as I’m concerned, Sitelink is the best property management software out there,” concludes Blackham. “If somebody’s looking at growing their portfolio, it’s certainly the way to go. The process is very simple for getting set up and adding facilities.”
We’ve grown to 10 facilities in our portfolio now, with 2-3 new facilities scheduled for next year. Having the right management software is vital to show banks our performance and ensure properties are running as efficiently as possible.
Joshua Blackham
Director of Operations