Storable Tech Support Services
Whether you are new to Storable, new to one of our products, or you just need general support, our team is here to help.
Contact the Storable support team
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Product Support and Trainings
Below you can find contact information, training links, tech support resources, and more for our full suite of products.
Sitelink by Storable
(919) 865-0789 ext. 2
[email protected]
Mon-Fri: 8AM – 8PM ET
Sat-Sun: 9AM – 6PM ET
API Support: [email protected]
Storable Edge
(888) 403-0665 ext. 1
[email protected]
Mon-Fri: 8AM – 8PM ET
Sat-Sun: 9AM – 6PM ET
API Support: [email protected]
Payments
Sitelink Merchant Services:
(919) 865-0789, opt 4, opt 1
[email protected]
Storable Payments:
(512) 886-1840
[email protected]
SBOA Merchant Services:
(321) 972-9838, ext. 103
[email protected]
Access Control
(913) 954-4745
[email protected]
Mon-Fri: 8AM – 8PM ET
Sat-Sun: 9AM – 6PM ET
Edge Billing: [email protected]
Sitelink Billing: [email protected]
To add Cloud Access Control to Edge, email: [email protected]
Tenant Insurance
Billing, claims and cancellations:
[email protected]
Sales and client management:
(888) 545-7627
[email protected]
Property & Casualty Insurance
CRM
Login to chat with our support team
Mon-Fri: 9AM – 7PM ET
Sat: 9AM – 5PM ET (email only)
877-552-2557, option 1
[email protected]
Storable Customer Service
Need More Help?
We’re here to support you. Complete this form, and we’ll contact you within normal business hours.
Customer Support You Have Questions, our Experts Have Answers
Learn more about Storable software and products, gain valuable insights, and explore self-guided trainings and online courses.
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Sell or Add a Facility
For more information on selling or adding a facility download our help guide
Adding a Facility
Those interested in adding a facility should fill out our customer setup form to start the process. Note: You will receive a quote for the added facility within 24-48 hours from our Billing team. Once you have reviewed and signed the quote, we will send your request to our Implementation Team, who will then collect any additional information needed in order to set up your account and schedule a launch date.
Selling a Facility
Those interested in selling a facility should fill out a cancellation form. Note: We require 10 days advance notice to cancel any product prior to the next billing date. Upon submission, you will be contacted by a Storrior within 24 hours.
Simplify Your Business Processes
Learn how Storable software, products, and technology solutions can improve your operational efficiency.
Storage Resources and Solutions
The Latest Operator Resources
Browse our collection of industry resources, blog articles, case studies, webinars and more for additional technical support and information.
The slowdown in the housing market continues to impact the self-storage industry as another spring leasing season approaches. How can operators remain competitive, drive revenue,
- Webinar, Webinars
In a short period of time, the self-storage rental experience went from looking up the place you passed on the way to work in the
- Blog
The SSA Spring Trade Show in Orlando marked the 50th anniversary of the Self Storage Association. Between this year’s record-breaking attendance, leadership speeches, and innovative
- Blog
Looking to Cancel?
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Please complete this cancellation request form