Collection Manager

Stop chasing late payments

Get paid faster, save time, and skip the uncomfortable phone calls with Collection Manager.

• A fully automated collections process
• Incredibly simple payment options for tenants
• Industry-leading collection rates
• Better cash flow

HOW OUR WEBSITE PLATFORM HELPS OPERATORS GROW

Collect Revenue

4X

Collect up to 4X more delinquent revenue by staying top of mind with texts, calls, and emails

Time Savings

4-7 hrs

Save 4-7 hours per week at each facility



Maximize Auto-Pay

10

enrollments
Achieve an average of 10 new auto-pay enrollments per month per location

More Money

Delinquent tenants and vacant units cut into
monthly profit margins.

With a payment-optimized solution, you can:

• Collect up to 4X more delinquent revenue
by staying top of mind with texts, calls, and
emails

• Minimize late payments and retain tenants
4-6 months longer with auto-pay

• Decrease units going to auction by up to
63%

More Time

Not only is calling through a list of delinquent
tenants everyone’s least favorite task, it also
requires a huge time investment.

With automated workflows, you can:

• Eliminate the #1 most time-consuming task
in the self-storage industry: collections calls

• Save 4-7 hours per week at each facility

• Empower tenants with self-serve payment
options, reducing call volume up to 30%

 

More Growth

When managers are tied up with repetitive
collections tasks, business development gets
pushed to the back burner.

With Collection Manager, you can:

• Achieve an average of 10 new auto-pay
enrollments per month per location and
expect a more stable cash flow and hundreds
of extra hours every year

• Empower your team to focus on the big
things—like driving occupancy and expanding
operations

ALL-NEW FEATURES FOR STRESS-FREE COLLECTIONS
Your Storable Software simplifies daily tasks and increases revenue. Adding Collection Manager takes it to the next level.

COMPREHENSIVE AUTOMATED WORKFLOW

The data is clear. You’re more likely to receive payment if you communicate through multiple channels. Empower your customers to pay using the option they like best. Calls, texts, and emails, automated from start to finish.

VIRTUAL PHONE ASSISTANT

Meet Marcy. She delivers automated messages to tenants with delinquent accounts so you don’t have to. Voicemail reminders of increasing urgency are delivered automatically while you focus on other tasks.

PAY-BY-PHONE

Studies show that 48% of your tenants prefer to settle up over the phone, but taking payments manually is a drain. Marcy comes to the rescue with a smooth, automated pay-by-phone option, reducing payment related calls and decreasing overall call volume up to 30%.

TWO-TAP DIGITAL PAYMENTS

Keeping track of online passwords can be an impossible task. Make it easier on tenants with unique links that let them pay without signing in. Less friction, more on-time payments.

MAXIMIZE YOUR AUTO-PAY ENROLLMENT

Invite clients to enroll in auto-pay by checking a box during payment. Self-storage operators using this method have seen up to ten new enrollments per location per month.

A WEIGHT OFF YOUR SHOULDERS

As storage industry veterans, we know what lights you up. Growing your business, providing tenants with stellar customer service, and keeping facilities clean and safe.

But collections? Not so much. That’s why we’re so excited to roll out a cutting-edge extension to your Storable Software that uses automated calls, texts, and emails to get the job done.

The result? A smarter, more profitable operation.

Hear how Darren Kelley of right move storage was able to grow their revenue by 4-5% by implementing Collection Manager.

Don't just take our word for it. 01/04

We’ve seen bad debt reductions in the order of 40 percent.

Peter Obradovich

Director of Operations, Spaces Self Storage

It's going to be a complimentary fit to your business, and it will make you more profitable

Ed Hainrihar

Vice President of Operations, Compass Self Storage

Overall collections improved significantly, as did our communications. Customers found our text-to-pay links quite convenient.

Cherie Tourangeau

Customer Experience Officer, Urban Self Storage

The results have been very clear and measurable in terms of collections improvement.” Jim Whitesides

Owner

Ace Storage

EXCLUSIVE PLATFORM CAPABILITIES THAT ENHANCE YOUR BUSINESS PERFORMANCE

With such tight integrations across our platform, we are able to offer exclusive capabilities that have been proven to deliver unmatched business performance and efficiency.

With a 100% seamless flow of data, all leads, reservations and online move-ins are fed into your management software workflows in real-time.
see more capabilities

Achieve optimal move-in rate by ensuring inventory and pricing is always up-to-date through our native software integration.
see more capabilities

With fully integrated payments, you no longer need to reconcile payment logs.
see more capabilities

With deep integration into your management software, insurance enrollment steps can be a mandatory part of your standard move-in flow, driving optimal levels of protection.
see more capabilities

Automatically revoke tenant access privileges to your facility if they become delinquent and reinstate them as soon as they make a payment.
see more capabilities

With a 100% seamless flow of data, all leads, reservations and online move-ins are fed into your management software workflows in real-time.
see more capabilities

Achieve optimal move-in rate by ensuring inventory and pricing is always up-to-date through our native software integration.
see more capabilities

With fully integrated payments, you no longer need to reconcile payment logs.
see more capabilities

With deep integration into your management software, insurance enrollment steps can be a mandatory part of your standard move-in flow, driving optimal levels of protection.
see more capabilities

Automatically revoke tenant access privileges to your facility if they become delinquent and reinstate them as soon as they make a payment.
see more capabilities

The best brands in storage trust the best technology in storage — Us.

 

Talk to a Portfolio Manager about adding Collection Manager to your Storable Software today.