How Storage Zone Found Their Next- Level Solution in Edge
Storage Zone’s forward-thinking leadership team saw an opportunity to explore how Storable could continue to support their next chapter of growth. As a long-time customer, they were intrigued by Edge’s platform’s potential to enhance their multi-state operation.
Exceeding Expectations
Success in self-storage requires both vision and the right tools to support it. Storage Zone embodies this principle, having grown from a single facility in Augusta to a sophisticated 32-location operation spanning Florida, Georgia, and South Carolina. Since their major expansion in 2012-2013, they’ve built their reputation on operational excellence and an unwavering commitment to innovation.
What started as an exploration of possibilities quickly revealed concrete benefits:
Accelerated Training
- New employees master basic operations in just two days
- Experienced staff become proficient after a single hour of training
- Built-in help features dramatically reduce support needs
Enhanced Operations
- Real-time updates across all locations
- Intuitive interface reduces learning curve
- Robust reporting tools drive better decision-making
Improved customer communication
A Partnership for Growth
The implementation process highlighted the advantages of working with a trusted partner who deeply understands your business. The Edge team’s expertise ensured:
- Carefully planned implementation
- Comprehensive team training
- Preserved historical data
- Maintained payment processing
- Ongoing support and optimization
With Edge as their foundation, Storage Zone is executing on ambitious expansion plans. They’re moving beyond their southeastern roots to pursue opportunities across all 48 contiguous states, with a particular focus on commercial storage opportunities.
The successful transition has also opened their eyes to other possibilities within the Storable ecosystem.
What really impressed us was seeing our managers voluntarily pulling reports and sending them to us. They’re discovering useful insights we didn’t even know were available. That kind of proactive engagement speaks volumes about the platform’s usability.
Daniel Corp
V.P. of Storage Zone Self Storage & Business Centers