IncaAztec Self Storage Achieved 60% Insurance Participation with Storable
This participation increase was achieved with Storable’s help through training, protecting existing tenants, ongoing consultation and a tight platform integration.
Problem and Solution
Mitigating Risk & Enhancing Efficiency
IncaAztec tried offering insurance with another insurance company to ensure their tenants were protected from unforeseen events; however, the manager training wasn’t adequate. It was largely online with very limited engagement, and ultimately, managers didn’t feel equipped to offer insurance. IncaAztec saw minimal results, and with only 2% of their customers protected, they decided to discontinue the program.
Insurance Driven by Technology
Later, IncaAztec tried Storable Insurance powered by Storsmart Bader because it was integrated with their facility management software, Storable Edge. With Storable Insurance, they found the deep training expertise, continued partnership, and integrated toolkit allowed them to achieve ~60% participation* in insurance, effectively protecting the majority of their customers. By implementing the right training practices, utilizing ongoing consultations, keeping platform integrations tight, and by protecting existing clients, they were able to achieve that enrollment.
* Your tenant participation results may differ as a result of using the Storable Insurance program | The tenant insurance program offered by Storable is administered by an affiliate of Storable.
More enrollments. More peace of mind.
Through the training, partnership, and the tight platform integration, IncaAztec reached ~60% participation across their portfolio of facilities only a few months after beginning with Storable Insurance. That means that IncaAztec’s facilities, now with over 3,500 customers participating in the insurance program, experienced a 30x increase in risk reduction compared to their experience with another provider. With this increase, the partnership is able to effectively protect the majority of tenants, reduce operating risk, and add value to the portfolio.