SkilCheck, Inc. is the self-storage industry’s most experienced customer service evaluation firm. Services range from telephone sales evaluations, in-person shops by their professional mystery shoppers, and comprehensive self-storage audits (remote and in-person options available). They have products to help your employees with sales training, management, and day-to-day operations.
SkilCheck’s owner, Carol Mixon-Krendl, began her career as a trainer for National Self Storage in 1984, at the time National was one of the nation’s largest self-storage operations. She developed the curriculum for the first training school in the industry, which trained over 200 self-storage managers. Carol has written over one hundred articles for the Mini-Storage Messenger, Self-Storage Journal, Inside Self-Storage, Insider SSAA, etc. Carol has traveled around the world speaking and educating people in the self-storage industry. She is the author of 12 industry related manuals, including an Operation and Policy Manual sold by the Self Storage Association. She has developed and managed over 200 properties in 9 different states.
Carol has been active in the Self Storage Association for over 20 years. She has utilized her degree in Secondary Education by being active on the Education Committee. Carol has also served as the President of the SSA Western Region and served on the SSA National Board for over 8 years. She is one of the founders and was on the Board of Directors of the California Self Storage Association for 7 years and is currently serving on the Arizona Storage Association’s Board of Directors.
Headquarters: PO Box 69908 Tucson, Arizona 85737
