Your Call Center Solution answering either overflow only or all inbound calls. Services included with Call Connect are QA Dynamics and the Trusted Movers Network for the optimal customer experience.
Choose from Insourced (run in-house call center with your own operatives) or Outsourced (use their highly skilled and well trained operatives) options. For both options you can configure the software to either answer only overflow (or missed) prospective calls and online chats or route all inbound calls and chat through the software.
With Call Connect, additional services included free of charge are QA Dynamics and the Trusted Movers Network. QA Dynamics service manages your Quality Assurance cases to maintain the highest level of customer service possible, which means happy customers building a positive reputation online and returning when they need you. The Trusted Movers Network offers your customers the ability to connect with reputable movers offering discounted rates, backed by our reputation management system which helps ensure high quality service before, during and after the move.
Ask Call Connect for a free demo to find out why you should choose their service for your store.
How Call Connect Works With SiteLink
Call Connect integrates with SiteLink to obtain your store’s availability, inventory, specials and features ensuring that the operative answering your calls accurately represents your store.
