Self-Storage Tenant Protection Put Tenant Protection On Autopilot
What Are Tenant Protection Plans?
Tenant Protection Plans (TPPs) provide your tenants with peace of mind, knowing their goods are protected against potential hazards. New and existing tenants can be enrolled automatically—expanding coverage at your facility and generating more shared earnings for you. No manual pitching, no paperwork, no hassle—just increased revenue and happier tenants. It’s where protection meets profit.
Let Technology Do the Work
Today, managers at each facility are responsible for pitching tenant protection, closing the deal, and managing paperwork.
With Auto-Protect Max technology, the system handles enrollment and renewals automatically, driving higher participation rates without requiring staff intervention.
Automated Enrollment
New tenants are automatically enrolled after move-in, with an email notification informing them of the lease requirement to have stored property coverage. They have 30 days from move-in to provide proof of alternative coverage via the self-service portal. If the tenant provides valid proof, TPP coverage will be cancelled, and any collected TPP fees will be refunded.
Existing tenants will receive a notification informing them of the lease requirement that requires protection for their stored goods. They will be automatically enrolled in the store’s tenant protection program if they do not submit proof of alternative coverage via the self-service portal within 30 days after notice. If the tenant provides valid proof of insurance, TPP coverage will not be added, and they will not be billed for the plan.
Self-Service Proof Portal
Tenants manage their alternative protection information through our user-friendly online portal by providing coverage details and submitting the form. The information submitted will automatically be added to the tenant record in Sitelink/Edge for accurate record-keeping.
Coverage Monitoring
The system automatically tracks coverage status and maintains proper documentation. Keep up with your protection goals using embedded reports.
Peace of Mind Protection From Common Hazards
By ensuring your tenants have optimal protection designed for self-storage, you better protect your business from potential liability in the event of a major catastrophe. Tenant Protection Plans guard against common perils including:
- Burglary
- Fires / Smoke Damage
- Lightning / Hail / Wind Damage
- Vandalism
- Subsidence
- Building / Sinkhole Collapse
- Explosion
- Water Damage (Excluding Flood)
- Moth / Insect/ Rodent / Vermin Damage
Advantages for Your Self-Storage Facility
Our reliable and affordable Tenant Protection Plans don’t just help tenants in the event of a loss, they provide many valuable benefits to your self-storage business.
*Tenant Protection Plans are not permitted for self-storage facilities in New Mexico.
Earn Revenue
Tenant Protection Plans come at no cost to you and provide revenue for your facility.
Automate Enrollment
Our automated feature boosts your participation rate without sales pitches.
Reduce Liability
Plans compensate tenants for their losses to stored property in a disaster, which can reduce your direct liability exposure.
License Not Required
Tenant Protection Plans are different from self-storage insurance and require no state insurance licensing or associated fees*.
Easy Claims Process
Filing claims is a quick and convenient process for tenants.
Dedicated Support
If you ever need assistance, get help from Storable’s dedicated support team.
Navigating the Claims Process
The claims process is as easy as 1, 2, 3 for you and your tenant!
Tenant Files Claim
Tenants can conveniently file claims using our online portal or by calling 833-682-8879.
Review
Once the claim is submitted through the claims portal, we work with the tenant, facility owner, and adjuster to get all the necessary information for the claim.
Tenant Gets Paid
After all information is gathered to validate the claim, the tenant receives payment.
How It Works
Tenants choose from the protection plan options:
| Protection Plan Fee | Coverage Amount | |
| $12 per month | = | $2,000 |
| $15 per month | = | $3,000 |
| $25 per month | = | $5,000 |
| $75 per month | = | $10,000 |
| $105 per month | = | $20,000 |
Every month, you’ll earn a service fee for each active Tenant Protection Plan at your facility. The remainder of the monthly TPP fee pays for the protection of the tenant’s belongings.
Please Note: Storable Sitelink and/or Edge Tenant Protection Program is not an insurance policy or insurance coverage for the tenant, and Storable Sitelink/Edge is not an insurance company. The facility owner shall perform the obligations described in the Storable Sitelink/Edge TPP addendum to the tenant’s storage rental agreement. The facility owner assumes this business risk independently. The facility owner sets all protection plan fees and available coverage amounts for their tenants.
See How Much You Can Earn!
Use the calculator below to find the additional revenue you can make utilizing Tenant Protection
Enroll Tenants
Tenants are automatically enrolled into a tenant protection plan at move-in, unless they submit proof of existing coverage within 30 days.
Earn Revenue
Operators receive a percentage of the monthly protection fee, generally equal to 70% of the TPP monthly fee.
Assure Customers
The remainder of the fee covers tenants’ belongings, providing peace of mind to store with you.
Collect & Protect
Tenant Protection comes at no cost to you. Simply enroll tenants, protect property stored at your facility, and collect more revenue..
Request A Demo
Let our experts help you find the right solution for your business.
Tenant Protection FAQ
What is Tenant Protection?
Tenant Protection is a reliable and affordable way for your tenants to protect their stored goods against a variety of potential damages.
Do I make money offering Tenant Protection?
Yes. As extra revenue, you earn a service fee for each active Tenant Protection Plan at your facility, which amounts to a portion of the monthly plan fees your tenants pay for the coverage.
How do I make sure my existing tenants are protected?
Existing tenants will receive a notification informing them of the lease requirement that requires protection for their stored goods, and will be enrolled automatically if they do not provide proof of alternative insurance via the proof portal.
Tenants will have 30 days to opt out of the Tenant Protection Plan by submitting proof of private insurance via the link provided. If tenants were auto-enrolled and cancel within the 30 days, they would receive a refund of any paid fees.
Why should I offer Tenant Protection?
If something happens and tenants don’t have coverage, they may still demand reimbursement. Although you likely disclaim liability per your lease agreement, this is still a headache. Having coverage gives tenants a direct way to get reimbursement, thus leaving you with a happy tenant and your business safe from a scathing review.
Enhance Your Storage Business Performance With Exclusive Products
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Access
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CRM
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