How Acorn Mini Storage Scaled Efficiency and Boosted Direct Bookings with Edge
Acorn Mini Storage’s goal has always been to grow sustainably while ensuring operational excellence. To support this vision, Acorn made the strategic decision to switch to Edge, Storable’s all-in-one self-storage facility management software.
Problem and Solution
As Acorn’s portfolio grew, so did the need for a more modern, web-based management solution. Their existing platform was app-based, and the team wanted a system that would allow for better scalability and functionality, particularly in online leasing and automated customer communication.
Acorn also highlighted how challenging it has become for all self-storage operators to balance operational efficiency with meeting evolving customer expectations. The industry is highly competitive, with small margins, and operators are under pressure to adapt to new technologies while staying within budget. They knew that keeping track of customer inquiries, managing multiple locations, and ensuring smooth facility operations required a flexible solution
After thorough research and discussions with trusted industry peers, Acorn chose Edge because of the platform’s web-based architecture and the strong value proposition it offered. They emphasized that Storable’s ongoing development made them confident that the platform would only get better.
Key Results
Acorn found the transition to Edge extremely smooth and straightforward. The company credits Storable’s support team for creating the “easiest” technology conversion it has done to date. According to David, the quality of Storable’s customer support only increased after Acorn’s onboarding with the team maintaining a close relationship with their responsive Account Manager.
The switch to Edge yielded impressive results across multiple areas of the business:
- Up to 10% Increase in Online Leases
- Automated Communications Fuel Google Reviews Surge
- Auto-Insurance Enrollment
As Acorn continues its expansion strategy, the team sees Storable as a key partner in their growth, both within and outside the Twin Cities area. With their sights set on growing beyond their current geography, Acorn is confident that Storable’s solutions will continue to support them as they scale.
We knew we needed to evolve, but we wanted to do it smartly. We weren’t just looking for a solution for today; we needed a partner for tomorrow. Storable’s ongoing investment in their product made us feel optimistic that we were making a futureproof decision.
David Bruneau
Business Analyst at Acorn