Birdeye offers a suite of products including reviews, web chat, insights, and competitive benchmarking to close the loop between reputation marketing and customer experience. Birdeye enables self-storage businesses to capture customer feedback from review sites, social media, Net Promoter Scores, and support cases in real-time for 1, 10 or 10,000 locations, all from one dashboard. Businesses use the Birdeye platform to seamlessly monitor reviews from all major sites, get new reviews, and automatically promote them across the web, social media, and search engines.
HOW BIRDEYE WORKS WITH SITELINK
Birdeye integrates directly with SiteLink to automate the review generation and survey process. Once integrated, Birdeye will send out review requests or surveys, (depending on your preference), to all tenants who moved in or moved out the previous day.
- Send review requests to your customers automatically after a transaction has been completed
- Send out survey requests to get in-depth customer feedback via email and SMS automatically
- Get new reviews on 150+ review sites including Facebook and Google
- Manage reviews within one comprehensive dashboard on desktop or via mobile app
- Get alerted about each incoming review via email and SMS
- Respond to reviews using auto-response templates and rules and manage customer loyalty
