Call Here, a service of Store Here Self Storage, acts as a backup for your store staff to turn any missed phone calls into rentals. Their work-from-home agents bring excellent results.
Call Here is a cloud based call center that can rent units over the phone, take current customer payments, put notes in the tenant’s SiteLink notes section and help handle basic customer service issues.
Their staff rents units, makes reservations, and creates leads from phone calls the site misses when it gets busy and during the hours when the office is closed. Because the integration with SiteLink is so robust, it’s like having an assistant manager available 100 hours a week on-demand.
Using an on-demand call center is an excellent return on investment. If all they produced was one added rental a month for a store, that would bring a 3x return on investment. Call Here doesn’t spend money on advertising and instead works with friends, colleagues and referrals. They built their business through recommendations and partnerships, such as their partnership with SiteLink. That savings helps them offer an affordable service to those ‘in the know’.
How Call Here Works With SiteLink
Call Here integrates into SiteLink, so it is almost like their agents are working at your store, within SiteLink. The secure, two-way flow of information between Call Here and your SiteLink database allows Call Here to be an extension of your team. Contact them today to learn more!
