Each month, we’ll bring you the latest advancements, exciting new features, and key updates designed to enhance the Storable experience and streamline facility operations.
Support Agents in Real Time with Live Listen
CRM contact center supervisors can now listen to active calls in real time, making it easier to support agents, identify coaching opportunities, and respond when a call needs attention.
Supervisors can listen without interrupting the conversation, view live call updates, and add manager notes during the call. Access can be managed by role and location.
Activity Logs Now Available in Edge
Activity Logs make it easier to track important changes within Edge. Admins and operators can see what changed, who made the change, and when it happened.
Search, filters, and activity categories help teams quickly find the information they need, while permission controls determine who can access the logs.
Read More About the Corporate Activity Log
Manage Returned Payments in SiteLink myHub
Facility teams can now manage returned payments directly in myHub without switching between systems.
Staff can find and reverse the original payment, restore charges to the tenant’s ledger, apply NSF or late fees, and preview, email, print, or export a reversal notice—all through one guided workflow.
Ledgers and reports update automatically, with additional security controls protecting sensitive actions.
